For our bicycles

Complimentary servicing for bicycles

Each customer is entitled to a Complimentary Bike Servicing, 1 year from the date of purchase at Drive Bikes

✔️FREE Lifetime Brakes Adjustment. (U.P. $15/time)
✔️FREE Lifetime Gear Tuning. (U.P. $15/time)
✔️FREE Lifetime Shaky Stem Tightening. (U.P $30/time)

For complimentary servicing, please bring along your warranty details, otherwise, normal servicing charges will be applied.  For servicing enquiries please WhatsApp us at wa.me/+6587526499

What does the warranty cover?

• All our bicycle components covered under warranty includes: Frame, Handlebar & Shimano Gears.
•  These Parts are warranted for any manufacturing defects in materials or workmanship for 1 year from the date of original purchase and delivery. You may purchase an additional 1 year of warranty for $100 respectively
• Normal wear and tear of any Covered Parts is not covered under warranty.
• Warranty does not cover any free gifts that come along with the bicycle

Our warranty will cover manufacturing defects which causes the device to not work as per intended or does not correspond with its description.

The following situations will not be covered by the warranty:

• Lack of cleaning or maintenance. 
• Malfunctions caused by unauthorized modifications, disassembling, or self repair.
• Accidental damage or malfunction due to improper storage. 
• Wear and tear due to usage. 
• Exterior damages.
• Water damage.

Other situations like: 

• If consumer changed his/her mind and no longer wanted the item
• Any logistical cost of returning the product to us for servicing or cost of returning the product to the customer after servicing.
• Defects or malfunctions of the product not notified by the customer during the Warranty Period.

For our e-bikes and e-scooters

Complimentary servicing for e-bikes & e-scooters

Each customer is entitled to a Complimentary Bike Servicing, 6 months from the date of purchase at Drive Bikes

✔️FREE Lifetime Brakes Adjustment. (U.P. $15/time)
✔️FREE Lifetime Gear Tuning. (U.P. $15/time)
✔️FREE Lifetime Shaky Stem Tightening. (U.P $30/time)

For complimentary servicing, please bring along your warranty details, otherwise, normal servicing charges will be applied. For servicing enquiries please WhatsApp us at wa.me/+6587526499

What does the warranty cover?

• All our e-bike components covered under warranty includes: motor hub, controller, and battery. These Parts are warranted for any manufacturing defects in materials or workmanship for six months from the date of original purchase and delivery. You may purchase an additional six months of warranty for $100, bringing it to a total of twelve months of warranty.
• Normal wear and tear of any Covered Parts is not covered under warranty.
• Any unauthorised alterations, tampering or repairs are not covered by this warranty.
• Warranty does not cover any free gifts that come along with the e-bike.
• The e-bike will not be covered by warranty until the buyer completes the ownership transfer via onemotoring portal.